The Pool Pump Won’t Prime, What Should I Do?

Air in the pump basket

Air in the pump basket


If your pump won’t prime, you are going to need to fix it as soon as possible! When it comes to your swimming pool, the pump/motor is the hub and by far the most important piece of equipment. This is what gets everything moving; the water, the chemicals, and the filtration. Without a functioning pump, your swimming pool will not work. That’s why if you’re having issues with getting your pump to prime, you will need to go through a variety of steps to get it to work.

First and foremost, if your pump won’t prime, it means there isn’t enough water running through the system to allow filtration to occur. When this happens it could be a variety of different things that we are going to make you aware of in this blog post. Whether you are a pool professional or a pool owner, walking into your backyard and seeing that your pump isn’t primed can be very frustrating. This could be a simple fix (lack of water) or a more complicated fix (internal damage to the pump). In the end, it is vital that troubleshooting occurs immediately to prevent the pool from turning green or burning out the motor.

When you turn on a system, you will want to make sure water fills up the pump basket all the way up to the lid. When this happens you might see a small air bubble at the top but most importantly the water should be pushing all the way up against the lid. Many people will confuse this with water close to the top. If the water isn’t fully hitting the top of the lid, then the pump isn’t fully primed and there is an issue with your filtration system. Other issues you might see is that the pump is half primed or not primed at all because of lack of water. As stated before, this should be addressed as soon as possible to prevent expensive fixes or your pool turning green.

The following are reasons why your pump isn’t priming and how you can fix it:

  • Pool water level is too low– if the water in the pool is below the skimmer the system will suck in air and the pump will not prime. Be sure to add water to the pool as soon as possible.
  • No water in the pump basket– sometimes just adding water from a hose or bucket directly into the pump can cause it to prime right away.
  • Clogged skimmer/pump basket– you are going to want to make sure the skimmer basket is empty and free of debris to allow water to pass through. Even if you have a weekly pool service make sure to check this from time to time or after a storm.
  • Pump cover is leaking– if you have a crack in the cover or an o-ring that is cracked this can let air into the system which won’t allow it to prime. You might need to buy a new lid or o-ring. Try applying pool lube to the o-ring to see if that helps. If you’re still having issues you might need to buy a new one. Remember to always apply pool lube to the o-ring.
  • Leaks anywhere in the plumbing– this will allow air into the system. Be sure to check all fittings and the ground around the filtration equipment for leaks. If you see any, this could be allowing air in the system which will prevent the pump from priming.
  • The impeller is clogged– If the pump’s impeller is clogged with any debris, water from the pool will not be able to flow out the side slots and generate a vacuum. Without a vacuum, the pump will not be able to suck water into the pump and it will not prime. Remove the impeller and clean out the debris. Please note, just because you have a skimmer and pump basket doesn’t mean that this can’t happen. Heavy storms or clogged baskets might allow debris to pass through.
  • Burnt out motor – if your motor isn’t working properly, this can cause your pump to not prime. Make sure the motor isn’t making any strange noises which can be a sign that it might be broken or failing.

The points listed above are the most common reasons why a pump won’t prime. Again, you will want to troubleshoot this as soon as possible to prevent filtration issues with your swimming pool. If you have any questions or are having challenges with your pump not priming, please contact us today for help!


Troubleshooting Green Pools, What’s the Problem


My pool is green and I don’t know what the problem is! This isn’t an uncommon problem especially as summer continues but troubleshooting green pools is another key element to figure out why it’s green and how to prevent it from happening again. Has your pool been green before? Do you have a lot of vegetation around your pool? Has there been a lot of storms lately? Has there been a lot of swimming in the pool? These are some of the basic questions that can be asked to at least give us a starting point but chances are your problem isn’t as simple as lack of chlorine…..

When it comes to green pools the following is a simple equation that can be followed…. Green pools are typically a direct result of lack of chlorine or poor filtration. If you currently have 3 – 5 parts per million (ppm) chlorine and are filtering long enough (10 hours on average) your pool shouldn’t be green but again it might not be that simple. You could have other issues as well and we want to highlight those as well to help you troubleshoot your green pool.

After dealing with chlorine and filtration we highly recommend checking the following:

  • Condition of your filtration equipment
    • Does it have any leaks?
      • Leaks anywhere in your equipment can allow air into the system and prevent adequate flow.
    • Is your sand old?
    • Have you cleaned out your DE filter recently?
    • Are your cartridges dirty?
    • Does your filter need to be back washed?
  • Are your phosphate levels high?
    • Be sure to check your phosphate levels. They can increase after storms or by adding certain pool chemicals that contain phosphorous. If your phosphate levels are high, even with enough sanitizer in your swimming pool…. you can still grow algae because phosphates are a food for algae.

Your swimming pool equipment must be in good operating condition at all times. Pools must be maintained at least once a week during the summer time and potentially even more when there is high usage or storms. Cleaning the steps, benches and removing debris from the pool as soon as possible can help prevent issues and phosphates from increasing. Balancing your water chemistry (chlorine, pH and CYA) levels is also extremely important as well. As long as you have the proper levels of sanitizer in your swimming pool, your filtration equipment is functioning properly and the water chemistry is balanced you shouldn’t ever have to deal with a green pool.

In conclusion, has caring for your pool become an unwanted chore, taking away from the FUN that pool ownership should be? We know that it can be difficult finding the time necessary to keep your pool water chemically-balanced and clean every week, and with our ever changing weather, your pool chemistry can sometimes take on a life of its own. Caring for swimming pools is our business. Let us help you reclaim the joy and relaxation that comes with pool ownership. Contact us today at 817-481-7665 to inquire about our different maintenance plans. Weber Pools is sure to have the perfect plan for you!

Jandy Pool Filters

Are you looking for filters that will deliver the crystal clear water you desire, along with unique features for simple and effortless maintenance? Jandy’s large variety of pool filters combines technology and design to provide a highly efficient, low maintenance, filtration alternative for both your pool and spa.  Jandy’s filters come in a variety of sizes that make it ideal for most small and standard pools all the way to large commercial pools with the ultimate goal of providing crystal clear water for everyone!

As a residential and commercial swimming pool owner, you have three different choices when it comes to filters for your swimming pool. Each one of them is unique and have various benefits depending on what you are looking for and we want this blog post to be informative on the differences of each. We will be discussing the types of filters, what makes them unique, as well as why Jandy is our first choice when it comes to filters and pool equipment. As we have stated in the past, Weber Pools will always choose Jandy first. As an authorized dealer we like Jandy for their price points, reliability, warranty and of course functionality. As for the filters for your swimming pool, you can choose sand, cartridge or diatomaceous earth (DE). Each one of these filters can be further broken down into the following categories to help you decide which best fits your needs:


Jandy Sand Filter: Side Mount and Top Mounted Filters

When it comes to filters for your swimming pools, sand filters are by far the most common and popular. If you’re looking for crystal clear water with effortless maintenance, the Jandy Sand Filter is your best choice.


  • “Clean/dirty indicator on pressure gauge allows you to know exactly when to clean the filter for optimal filtration and water savings”
  • “Heavy-duty, durable composite body made of corrosion and UV resistant materials”
  • “Extra-deep sand bed for improved filtration”


Cartridge Filter

The Jandy cartridge filter is designed to provide the clearest possible water with the largest surface area. You will have the ability to enjoy the clear sparkling water of your pool and spa while the filter does the work for you.


  • “Unique pressure gauge with customizable clean/dirty indicator”
  • Filter doesn’t require backwashing which is great for water conservation
  • Minimal maintenance


DE Filter

The cleanest and clearest water is possible with a DE Filter. Diatomaceous Earth is a natural, eco-friendly water cleaner. Made of tiny fossil exoskeletons, DE is a safe and natural water polisher. The DE filter traps debris as small as 5 microns, returning highly filtered water to your pool. If your swimming pool is surrounded by a lot of vegetation this filter is the best choice for you!


  • “Clean/dirty indicator on pressure gauge allows you to know exactly when to clean the filter”
  • “Heavy-duty, durable composite body made of corrosion and UV resistant materials”
  • “Three backwash valve options available”

Choosing a filter can be challenging and at Weber Pools, we are very familiar with each type of filter and can keep track of backwashing, cleaning and replacing if necessary. If you should have any questions in regards to filters, contact us today!

As an official Jandy warranty and service provider we feel that its longevity, name brand, durability, and product performance or just some of the reasons why we choose Jandy first when installing equipment to make your swimming pool function at its peak performance.

LED Pool Lights, Is It Time To Make A Change?


LED pool lights, is it time to make a change? We’ve been getting an increase in a number of people asking us about installing LED lights and this is typically the most popular question we get asked…..

How long do L.E.D pool and spa lights last?

In theory, a life time! Manufacturers claim that the light should last 20,000 – 30,000 hours. It has been our experience that all lights are not built equally, brand matters here. At Weber Pools, we highly recommend making the shift to an LED light as soon as possible. If your pool light is burnt out, then the time is now! If you are tired of hiring a professional to come out and change your pool light after only 300 or fewer hours of use, then switching to an LED is your only choice. At Weber Pools, we highly recommend contacting a professional to change out your pool light because anytime you mix electricity and water the danger level is high. It would also give us the opportunity to talk to you about the benefits of installing a LED light.

The following are some of the reasons why we recommend making the switch to an LED light today!

  • LED lights can be exciting, they can add colorful water displays to your pool and can ultimately save you money and time.
  • Standard white lights available too
  • They cost you pretty much nothing to operate! When comparing them to a standard incandescent light in a swimming pool there isn’t much to compare. Most incandescent bulbs last 200-300 hours, cost roughly $400.00 to $450.00 to replace, and they use a lot more electricity.
  • LED lights can get up to 50,000 hours of colorful lighting and they reduce your energy expense by up to 80-90%.
  • Install a Jandy Pro Series WaterColors LED pool lights for the brand name, warranty, quality of product and the following…
    • “Unique wide angle lens design saturates your water with a wide variety of primary colors and blended water colors”
    •  “Choose from five color shows or let Jandy Pro Series WaterColors transition through continuously changing colors”
    •  “Reduces your energy expenses by up to 90%”
    • “Conveniently operated by a light switch, any iAqualink, Aqualink RS, PDA system, or Aqualink Touch”
    • “Plastic and stainless steel niches available”

When it comes to your residential or commercial swimming pool, Weber Pools is always committed to taking the time to discuss with you the positives and negatives of any work that you want us to perform. With that said, if you are interested in learning more about how the Jandy Pro Series LED Lights would be a fit for you, contact us today for all the benefits and a fair price!


Why Should I Change Out The Water In My Swimming Pool?


As a swimming pool owner, you are going to have to familiarize yourself on why you would need to change out the water in your pool. As a rule of thumb, you should change out the water in your swimming pool every 2 – 3 years if you want to keep good clarity in your water and prevent expensive fixes and damage to your pool. To put it plain and simple, our tap water is loaded with calcium hardness and other minerals. These minerals increase in concentration because when water evaporates the calcium and other hardness minerals remain in solution and rise in concentration. At this point, calcium will scale on the water tile line, the interior finish, filtration equipment, spillways and decorative water features. As this happens, it can be challenging to see and expensive to remove. If calcium scales, you will need to hire a professional to remove it and that can be an expensive clean-up.

That’s why we want to educate you on why changing out the water in your swimming pool every 2 – 3 years can save you time and money. Over the span of two plus years, water gets old. Just filtering your water on a daily basis isn’t enough. When water is used regularly it will build up in solids but when you add in various chemicals, high levels of use along with body oils and suntan lotion it can cause water to “age.” That is why you will want to replace it because if you can prevent calcium from scaling it can save you money and make your water more fun to swim in.

That’s why at Weber Pools, we want to introduce you to Reverse Osmosis (RO) mobile filtration for your swimming pool. This is a service that we offer to both residential and commercial swimming pool owners. Our mobile filtration trailer comes to you and recycles the water on site. With this type of filtration, we can conserve up to 85% of the existing water in your swimming pool, you can swim in it during filtration and we leave you with drinking quality water in your swimming pool. Just this past week, we processed a 30,000-gallon swimming pool that we would like to highlight.

Initial Chemistry

Calcium Hardness – 650ppm

Total Dissolved Solids – 3450ppm

CYA – 80ppm

After filtering this swimming pool for 18 hours, we were able to lower the above numbers to the following:

Ending Chemistry

Calcium Hardness – 200ppm

Total Dissolved Solids – 720ppm

CYA – 0ppm

Some of the important factors that we would like to highlight are the fact that this swimming pool wasn’t drained. We would also like to make you aware of the fact that the quality of water achieved with our mobile trailer is much better than tap water and if you choose to have us out every two years you won’t have to deal with calcium scaling or damage that calcium can cause to your pool. Please keep in mind that this service also lowers salts, waterborne diseases, and phosphates too. When you choose to recycle your water you will notice a difference in the quality/feel of your water that’s why we know when you choose to filter your pool with RO, you will love your swim experience.

If you have any questions in regards to our service, please contact us today for an appointment!

Why Do I Have DE Blowing Back In My Swimming Pool?


One of the more popular swimming pool filters is the diatomaceous earth (DE) filter but they can also be the most challenging especially when it starts blowing DE back into the swimming pool. DE filters filter down to the smallest micron value which means they are the best at keeping the pool the cleanest. That doesn’t mean that cartridge and sand filters don’t do a good job but DE filters have the ability to trap more dirt and debris. That is why you will see this filter in areas with lots of vegetation and or trees/plant life. But what happens when you turn on the filtration equipment and you see the DE powder blowing back in the swimming pool? That is the subject we want to discuss in this blog post along with a few other hints to help you use this filter better.

First off, don’t jump the gun thinking something is wrong with the filter. It could be as simple as you put too much DE in the skimmer after you back washed. This is one of those cases where the exact amount of DE depending on the size filter you have is better than adding more than what is needed. When you have more you might see an excess of DE blown back in the swimming pool. If you just back washed this could also be the reason. Now, if this is something that is occurring regularly or days after backwashing you might have the following:

  • Torn filter grid – remember to check the entire grid
  • Broken manifold
  • Bad backwash valve
  • Broken or missing air relief strainer

At this point, you will need to open up the filter and inspect the inside. Remember to check all the grids and the entire manifold for cracks. Even one small crack can make this happen. If you have a torn grid you will need to determine if you want to replace just the one or the entire set. The age of the filter grids usually determine this!

Tips on using a DE Filter

DE Filters are honestly pretty easy to use when you get the hang of it. The biggest things you need to remember is adding DE to the filter after you backwash. Remember to check the manual to help you with the settings on when to backwash. As soon as backwashing is complete, add the appropriate amount of DE to the skimmer so it will coat the filter grids. You might want to run the filter for at least 30 minutes.

Cleaning a DE Filter

Depending on how much you use your swimming pool you should at least clean your DE Filter once a year. This means opening it up and washing down the grids and the inside of the filter. You will notice over time even with backwashing, DE will stick to the grids and manifold. You will need to remove this when you clean.

If you should have any other questions about this topic or have suggestings for future topics, please let us know!

The Best Way To Lower Calcium Hardness In Your Pool

If you own a swimming pool in the Dallas area, you are going to want to learn the best way to lower calcium hardness in your pool. Our tap/fill water in the Dallas area is loaded with calcium hardness and other minerals which can make taking care of your swimming pool more challenging. As a residential or commercial swimming pool owner understanding the effects of calcium hardness is extremely important. Calcium can affect your water chemistry and it can also damage your interior finish, tile and filtration equipment. Not to mention, calcium hardness can also change the clarity of the water too.


The purpose of this blog post is to inform you of the best way to lower calcium hardness in your pool. As water evaporates in your swimming pool, the calcium and other hardness minerals remain in solution and gradually build up in concentration. When this happens, calcium will begin to scale the tile, interior finish, filtration equipment, spillways and decorative water features. As this scaling occurs and becomes more visual to you, it can be extremely expensive to remove. That’s why as a swimming pool owner you are going to need to familiarize yourself with how to test for calcium hardness and when it is time to remove/lower it. Most pool professionals will recommend a drain and refill but please keep in mind when you choose to empty out the pool water that can be dangerous and you are only going to put moderately hard tap water back in it.

That’s why we want to introduce you to Reverse Osmosis (RO) mobile filtration to lower calcium hardness, total dissolved solids (TDS), Cyanuric Acid (CYA), phosphates, salts and waterborne diseases. Since our filtration process is mobile, we come to you and recycle the water on site. This service is completely self-contained, we can finish most residential jobs in less than a day and since we conserve 85% of the existing water in the pool you can actually swim in it during filtration. Just this past week, we filtered an 18,000-gallon swimming pool that we would like to highlight next.

Initial Chemistry

Calcium Hardness – 600ppm

Total Dissolved Solids – 1875ppm

CYA – 100ppm

After filtering this swimming pool for 12 hours we were able to lower all of the above to levels lower than tap water. That is one of the major benefits of using our service. We actually provide you with drinking water conditions that is also the best quality of water for you and your family to swim in.

Ending Chemistry

Calcium Hardness – 150ppm

Total Dissolved Solids – 300ppm

CYA – 0ppm

In the end, the quality of water you swim in should be one of the most important factors that you should be concerned about with your pool. Choosing to use Weber Pool’s mobile filtration Puripool Process is the safest and best way to lower calcium hardness in your pool! Contact us today to learn more!

Maintenance of A Swimming Pool


With temperatures warming up in the Dallas area, maintenance of a swimming pool is extremely critical. Proper pool maintenance is now necessary to help keep your swimming pool water blue and clear. This is not to say that it isn’t important other times of the year but when the weather warms up it can be extremely challenging to keep your water free of algae unless you are extremely careful taking care of your swimming pool. In the winter time you can usually get away with shorter filter run times, less chlorine and frankly less cleaning but that will never work when the water warms up. Algae loves warm water which makes taking care of your swimming pool much more important during the summer time. At Weber Pools, we can help you with your residential or commercial swimming pool and we hope this blog post gives you some insight on what needs to be done on a weekly basis to keep your water looking great and ready to swim in at all times.

Proper swimming pool maintenance includes:

First and foremost, your filter run times must increase to at least 10 hours per day. If you have a bigger pool this might need to increase by a few hours. Proper filtration is extremely important to keeping the water clear and constantly turning the water over. This also helps to mix the chlorine too. A sign of poor filtration or lack of filtration is algae growth or cloudy water.

Next, you will definitely need to increase the amount of chlorine that you use. You will need to increase your chlorine to at least 3ppm and maybe up to 5ppm during heavy swim times or if storms are expected. Chlorine will kill and prevent algae from blooming. Monitoring chlorine levels should be done at least weekly during the summer and more often during storms or when there is an increase in debris in your swimming pool.

As for pH, this doesn’t change much as it should always be between 7.2 and 7.8. This is the perfect range to prevent scaling or causing the water to become cloudy or even potential chlorine loss. If pH climbs above 8 the water will become cloudy and scaling can occur. If your pH is below 7.2 the water can become too acidic and can even ruin heating elements in your pool or spa!

The next key element that needs to be discussed is Cyanuric Acid (CYA). You will want to make sure you have between 30-50ppm CYA at all times. CYA prevents chlorine loss due to the sun’s ultraviolet rays. If you have too much (over 100ppm) it can make managing your chemistry challenging and if you have too little it can cause rapid loss of chlorine.

Please keep in mind you will want to check your chemistry at least once a week, brush the steps, tile, benches and net the pool of all debris. If you have a pool vacuum this can make your job a lot easier too. Don’t forget to empty the skimmer basket and remove debris from the pool as soon as possible. Obstructions in the skimmer can prevent the circulation of water into your pump/motor and cause a burnout. This can be an expensive fix!

In the end, having a swimming pool is fun but most people don’t like taking care of it because of the maintenance. Please note, Weber Pools has been providing service in the Dallas area for over 15 years and would love to take care of your swimming pool. Please contact us today if you would like us to make sure you have proper swimming pool maintenance all year round!

Why Should I Purify My Swimming Pool Water?

With swim season in full effect, many people start asking why should I purify my swimming pool water? The answer to this question is pretty simple and we want to use this blog post to inform you on why it is extremely important to do so. Have you ever gotten out of the swimming pool feeling extremely dry or with itchy skin? Do your eyes burn or turn red when you swim? Has swimming in your pool or commercial swimming pool become less fun because of these or because of smelling like high levels of chlorine when you get out of the pool? This is a common problem today and we want to inform you why this happens and how you can swim in much better water!


Just because the water you are swimming in is blue and clear doesn’t mean it’s clean. In fact, pool water, for the most part, is pretty dirty and just because sanitizer is used doesn’t mean it’s always safe to swim in. In reality, individuals urinate in swimming pools, A LOT! Between that, body oils and other fluids pool water can still be blue and clear but that doesn’t mean it’s clean. Over a span of two years, water gets used a lot and should be changed or purified. So, if you’re getting out of the swimming pool with dry/itchy skin, rashes, or red eyes you might want to think about changing out the water in your swimming pool.

At Weber Pools, we are extremely aware of water quality issues that’s why we offer the best option when it comes to water quality. We offer Reverse Osmosis (RO) mobile filtration for your swimming pool. This service comes to both residential and commercial swimming pools and recycles your swimming pool water onsite. When it comes to filtration of water there is no better option than RO. With RO we can filter out everything down to small waterborne diseases to turn your current swimming pool water into drinkable conditions. To put this into perspective when it comes to a drain and refill we always ask, “would you drink your tap water?” There is no better quality of water you can get than drinkable water. This process will also lower the following swimming pool issues:

  • Calcium hardness
  • Total Dissolved Solids
  • Cyanuric Acid
  • Phosphates
  • Salts
  • Waterborne diseases

By choosing to use our mobile filtration on your pool water you can remove the oils, urine and other issues that cause your skin to be dry and your eyes to turn red. This is a service that we recommend at least every two years but please note once you swim in water that feels this great, you might want us out more frequently.

If you should have any questions on how this service can help you, please contact us today so you and your family can swim in the best water possible.

Dangers of Draining A Swimming Pool

There are many dangers when it comes to draining a swimming pool. Depending on what time of year, as well as, the interior finish of your swimming pool, and who you hire to do it should also go into your decision on why you should think twice before you drain your swimming pool. At Weber Pools, we are very concerned about this because we’ve seen a lot of damage occur that could’ve been prevented by making a wise decision. The purpose of this blog post is to inform you on the dangers that are involved, why you should think twice before you drain the swimming pool and what alternatives you have.


Typically, swimming pool water needs to be changed because of high calcium hardness, high total dissolved solids (TDS) or even high cyanuric acid (CYA). If you own a commercial swimming pool they might need to drain because of waterborne disease. Any of the above force residential and commercial swimming pool owners to make a decision to empty out the water in the pool. After discussing the risks that are involved we hope you think twice before you drain.

In an earlier blog post, we highlighted the risks involved with draining fiberglass and vinyl liner swimming pools. We also discussed in-ground concrete pools too. To read more of what those risks are, CLICK HERE!

We realize that most swimming pool owners don’t think about issues like this but the above issues can happen and we want to make sure that you protect your investment by not causing major damage that can hit your wallet hard. At Weber Pools, we have an alternative to a typical drain and refill that eliminates all the dangers because the interior finish is never exposed. We have a mobile filtration trailer that comes to your residential or commercial property and recycles the water onsite. Since we use Reverse Osmosis (RO) we are able to provide you with drinking quality water! Since the water level never changes there’s no risk in using our service no matter what interior finish you have. We are able to lower calcium hardness, TDS, CYA, salts, phosphates and waterborne diseases without draining the swimming pool. The final result of our service is the best quality of water for you and your family to swim in that will also help with burning eyes and itchy skin too.

Remember the dangers of draining a swimming pool are extremely high. Now that temperatures are above 90 degrees in the Dallas area, those risks increase. So the next time someone tells you to drain your swimming pool, please contact us instead for a complimentary quote!